The City of Twin Valley strongly recommends that residents monitor the temperature of their water.  If the water temperature reaches 38° or lower, it is suggested to run a ¼” (or pencil sized) trickle of water to prevent possible freezing of the line.  This should continue 24/7 until the threat of freezing is past.  You do not need to run the water if you are home and actively using your city services (such as washing dishes, laundry, or showering). 

It only takes a couple of hours for lines to freeze if water is not actively running.  If your water service line does freeze, it is the property owner’s responsibility to hire a professional to thaw the frozen service line.

Residents with concerns of freezing lines may also contact the City of Twin Valley to have their water temperature verified and request a ‘freeze run credit’.  This credit is available only with prior approval from the Utilities Superintendent, or their designee.

Thank you for your cooperation and patience.

City of Twin Valley Public Utilities

(218) 584-5254

[email protected] / [email protected]

View Frozen Water/Sewer Line policy